4 voices, up to 11 languages
choose the voice your customers hear from your agent and let them talk in a language they use every day.
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voices
siya · ira · aisha · zoya
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languages
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these are demo agents. they can't take real actions or give real support, so please don't share personal details.
clone this agent ↗give each return request the context it needs before settling on the next step
return requests
the returns and exchanges agent asks why the shopper wants to return an item before explaining the conditions that apply under the store's return policy
exchange enquiries
finds out what the shopper would like instead and checks the connected inventory system for an available replacement before discussing an exchange
problems on arrival
asks how the item differs from what was ordered or how it arrived damaged before explaining the evidence required under the store's policy
start with a template or build from scratch around the conversations the agent needs to handle
choose from 8 agent templates
pick a template for the work you want the agent to handle, or build your own from scratch.
configure the prompt and voice
set the agent’s role in its system prompt and choose from 4 voices for its calls.
deploy for web or phone
connect your live agent to your website or phone number so customers can speak with it.
routine requests keep moving with the agent, while the team focuses on the calls that need them.
customer context from the first hello
bring customer details from your systems into the call, so the agent gets to the real question without asking for the basics again.
ananya
order #73904
return requested
voice agent
“hi ananya, i see you want to return order 73904. what went wrong?”
custom tools for the next step
build custom tools that connect to your systems, so the agent looks up records, creates tickets, or updates information during a call.
orders
inventory
helpdesk
order 73904 found
replacement in stock
return ticket created
one agent for web and phone calls
the agent you build for your site can answer a phone line, and your api can place a phone call with that same agent.
web call
returning an item?talk to our voice agentstart call
incoming calloutgoing call
voice agent00:24look back at what the caller asked and how the agent responded before deciding what comes next
