which silk models can a voice agent use?

rumik’s agent settings include silk muga, mulberry, and spider. muga and mulberry support phone calls.

how much do voice agents cost?

in india, pay-as-you-go calls cost ₹1.99 per minute with silk mulberry 1.5 and ₹2.99 per minute with silk muga. unlimited plans start at ₹9,999 per month for one shared slot.

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build human-like voice agents that talk to your customers

give each agent a voice and personality of its own, with the right greeting, language, and instructions for phone or web conversations

rumik's voice agents at a glance

•start: choose from 8 templates or build your own agent from scratch.

•calls: take web calls, answer incoming calls, and place outbound calls.

•voices: mulberry 1.6 offers 4 voices and 11 languages.

•pricing: calls in India start at ₹1.99 per minute with mulberry agent.

•try: new accounts get free agent seconds for test calls.

hear how your voice agent could sound

…

these are demo agents. they can't take real actions or give real support, so please don't share personal details.

clone this agent ↗

let an agent handle customer conversations

your agent could answer a banking question, book an appointment, or explain a loan

voice agent

hi, this is siya calling from your bank. is this a good time to talk?

customer

yes, sure. what's this about?

voice agent

thanks for picking up. your debit card expires at the end of this month, so i'm calling to set up a replacement. it only takes two minutes.

voice agent

hi, this is ira calling from the clinic about your appointment tomorrow. do you have a minute?

customer

sure. actually, can i move it to friday morning?

voice agent

of course, no problem. would you prefer early morning or closer to noon on friday?

voice agent

hi, thanks for calling. how can i help you today?

customer

hi, i'm thinking about a personal loan. what do i need to apply?

voice agent

happy to help. you'll need an id proof, your last three salary slips and a recent bank statement. how much are you looking to borrow?

build agents that know what to ask and when to act

routine requests keep moving with the agent, while the team focuses on the calls that need them

4 voices, up to 11 languages

choose the voice your customers hear from your agent and let them talk in a language they use every day.

voices

siya · ira · aisha · zoya

languages

customer context from the first hello

bring customer details from your systems into the call, so the agent gets to the real question without asking for the basics again.

ananya

returning caller

general enquiry

voice agent

“hi ananya, welcome back. how can i help today?”

custom tools for the next step

build custom tools that connect to your systems, so the agent looks up records, creates tickets, or updates information during a call.

calendar

crm

helpdesk

preferred time noted

caller details saved

message sent to team

one agent for web and phone calls

the agent you build for your site can answer a phone line, and your api can place a phone call with that same agent.

web call

how can we help?talk to our receptioniststart call

incoming calloutgoing call

voice agent00:24

set up your voice agent in three steps

start with a template or a blank agent built around the questions your customers ask

choose from 8 agent templates
pick a template for the work you want the agent to handle, or build your own from scratch.
configure the prompt and voice
set the agent’s role in its system prompt and choose from 4 voices for its calls.
deploy for web or phone
connect your live agent to your website or phone number so customers can speak with it.

know what happened on every call

your conversation history lets you play back a call, read what was said, and check its summary

voice agents

prompt

conversations

loan inquiry agent

system instruction

you are a responsible loan inquiry voice agent for a bank or lender. help callers understand loan categories, eligibility factors and how to request a callback. ask one question at a time and collect only high-level details such as loan purpose, approximate amount and preferred contact time.

first greeting

hi, i can help with your loan inquiry. what type of loan are you interested in?

deploytest live

voice

silk mulberry 1.6

languages

english

speaker

siya

conversations

calldate & time

web call29 sep, 11:12 am

web call29 sep, 2:38 pm

web call28 sep, 4:05 pm

web call27 sep, 10:20 am

web call26 sep, 6:47 pm

web call

completed

0:00 / 0:48

voice agenthi, i can help with your loan inquiry. what type of loan are you interested in?
a home loan. i'm looking at a flat in pune.
got it. roughly how much are you looking to borrow?
around 40 lakh. i work at a software company.
thanks. when would be a good time for a callback?
tomorrow evening, after six, works for me.

view call summary

call summary

the caller asked about a home loan for a flat in pune and shared an approximate amount of 40 lakh, mentioning that they work at a software company. the agent asked for a preferred callback time, and the caller asked for a call tomorrow evening, after six.

clear pricing for every conversation

unlimited

plans start at ₹9,999/month

unlimited silk agent usage

choose 1, 2, 4, or 8 concurrent lines

capacity shared across your account

pay as you go

starts as low as ₹1.99/min

silk mulberry agent

₹1.99/min

silk muga agent

₹2.99/min

includes 4 shared concurrent slots

pay for what you need

clear pricing for every conversation

silk mulberry

unlimited

sota tts model

plans start at ₹9,999/month

per 1k characters

unlimited silk agent usage

₹0.50

choose 1, 2, 4, or 8 concurrent lines

capacity shared across your account

silk muga

pay as you go

sota voice design

starts as low as ₹1.99/min

per 1k characters

silk mulberry agent

₹0.99

₹1.99/min

silk muga agent

₹2.99/min

includes 4 shared concurrent slots

silk spider

our most advanced model

contact the team for preview access

frequently asked questions

a rumik voice agent speaks with someone who calls your business or starts a web call. it listens and responds using the instructions, greeting, voice, and language you set.

start with a template or a blank agent. set its instructions, greeting, voice, and language, then deploy a version. you can try that version before connecting it to your website or phone number.

yes. the agents api lets you create an agent, edit, and deploy a version. you can start web calls, place phone calls through the api, rent numbers, or connect a number for inbound calls.

you can make a web call or use test on phone in the playground before deploying your agent. ask the questions customers are likely to ask, and review the recording and transcript in conversations to see what needs changing.

yes. the same deployed agent can run in a browser call or answer a connected phone number, as long as the selected silk model supports that call type.

yes. assign a deployed agent to a rented number or sip trunk to answer incoming calls. to start a phone call from your own product, use the api to dial a number and connect the person who answers to the agent. use test on phone in the dashboard when you want to try the agent yourself.

yes, if you have a +91 mobile number with a carrier that can route calls over sip. register it as a sip trunk and assign a deployed agent to answer. the number stays with your carrier.

yes. rumik supports web calls and indian phone-number setups. you can rent an indian number after business kyc or connect a supported +91 mobile number through sip.

yes. build a custom http tool that connects the agent to your system. it can request information before or during a call using the endpoint and access you configure.

yes. with silk mulberry 1.6, you can choose from 4 voices and 11 languages in the agent's voice settings, selecting the languages it should use during calls.

pay as you go gives your account four shared slots for agent calls and text-to-speech requests. each agent call holds a slot until it ends. unlimited plans offer 1, 2, 4, or 8 slots, with more than eight available through sales.

in india, pay-as-you-go calls cost ₹1.99 per minute with silk mulberry and ₹2.99 per minute with silk muga. unlimited plans start at ₹9,999 per month for one shared slot.

yes. new accounts get a small grant of free agent seconds, which are used before your account balance. you can use them to make a test call with your agent.

build your first voice agent

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we are a close-knit group of researchers, engineers, and designers working on the hardest problems in ai.

join us

build human-like voice agents that talk to your customers

build human-like voice agents that talk to your customers

hear how your voice agent could sound

hear how your voice agent could sound

hear how your voice agent could sound

4 voices, up to 11 languages

customer context from the first hello

custom tools for the next step

one agent for web and phone calls

set up your voice agent in three steps

set up your voice agent in three steps

set up your voice agent in three steps

choose from 8 agent templates

configure the prompt and voice

deploy for web or phone

frequently asked questions

frequently asked questions

frequently asked questions

build your first voice agent

build your first voice agent

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we are a close-knit group of researchers, engineers, and designers working on the hardest problems in ai.

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text to speech

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ai glossary

ai glossary

api keys

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voice agents

voice agents

pricing

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support

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