natural-sounding ai payment reminder agent

natural-sounding ai payment reminder agent

follow up on outstanding payments with ai payment reminders that give customers room to respond

see what it's like to talk to a voice agent

see what it's like to talk to a voice agent

see what it's like to talk to a voice agent

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these are demo agents. they can't take real actions or give real support, so please don't share personal details.

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leave the everyday calls to your payment reminder agent

leave the everyday calls to your payment reminder agent

leave the everyday calls to your payment reminder agent

make each reminder a conversation about where the payment stands and what happens next

  • upcoming payments

    the payment reminder agent explains the amount and due date from the payment details provided before asking when the customer expects to pay

  • overdue payments

    asks about the outstanding payment and gives the customer room to explain a delay before discussing the next step allowed by the business

  • payments already made

    collects a payment reference when a customer says they have already paid for the team to check against the outstanding balance

set up your payment reminder agent in three steps

set up your payment reminder agent in three steps

set up your payment reminder agent in three steps

start with a template or build from scratch around the conversations the agent needs to handle

  1. choose from 8 agent templates

    pick a template for the work you want the agent to handle, or build your own from scratch.

  2. configure the prompt and voice

    set the agent’s role in its system prompt and choose from 4 voices for its calls.

  3. deploy for web or phone

    connect your live agent to your website or phone number so customers can speak with it.

build agents that know what to ask and when to act

build agents that know what to ask and when to act

build agents that know what to ask and when to act

routine requests keep moving with the agent, while the team focuses on the calls that need them.

4 voices, up to 11 languages

choose the voice your customers hear from your agent and let them talk in a language they use every day.

0
voices
siya · ira · aisha · zoya
0
languages

customer context from the first hello

bring customer details from your systems into the call, so the agent gets to the real question without asking for the basics again.

ananya
₹4,500 due
15 october
voice agent

“hi ananya, ₹4,500 is due on 15 october. when do you expect to pay?”

custom tools for the next step

build custom tools that connect to your systems, so the agent looks up records, creates tickets, or updates information during a call.

billing
crm
payments
₹4,500 due 15 october
reference noted
payment date saved

one agent for web and phone calls

the agent you build for your site can answer a phone line, and your api can place a phone call with that same agent.

web call
payment questions?talk to our voice agentstart call
incoming calloutgoing call
voice agent00:24

a conversation history for every payment reminder agent

a conversation history for every payment reminder agent

a conversation history for every payment reminder agent

look back at what the caller asked and how the agent responded before deciding what comes next

frequently asked questions

frequently asked questions

frequently asked questions

you must supply the payment details. for customer-specific reminders, configure a before-call custom tool that retrieves the amount and due date from your payment system and fills the corresponding variables in the agent's instructions.
the rumik playground lets you create the payment reminder agent from a matching template where available or build it from scratch. its instructions define how it handles calls, so setup starts with the business information it needs and how it should respond. once the voice, languages, and any required tools are configured, test a conversation before deploying it.
yes, the same deployed agent can handle both. incoming calls reach it through a connected rented number or sip trunk, while outbound calls are started through rumik's api.
only if you connect a custom tool that checks the payment status in your system. without that lookup, you can instruct the agent to ask for a payment reference, but it cannot verify that the payment has cleared.
with silk mulberry 1.6, the payment reminder agent can speak 11 languages: english, hindi, bengali, gujarati, kannada, malayalam, marathi, punjabi, tamil, telugu, and urdu. its voice settings let you choose which of these languages it should use, along with one of four voices: ira, aisha, siya, or zoya.
its response can be defined in the playground's system instruction field. for example, the instructions can tell it to acknowledge that it cannot confirm an answer and ask for contact details for follow-up. if that request needs to become a support ticket, a custom tool connected to the support system can create it during the call.
on pay as you go, the payment reminder agent can handle up to 4 simultaneous calls when all account slots are available. each call occupies 1 slot for its duration, and those slots are shared with other agents and text-to-speech requests. unlimited plans offer 1, 2, 4, or 8. capacity above 8 slots is available through sales.
pay-as-you-go pricing is ₹1.99 per minute for mulberry agent calls and ₹2.99 per minute for muga. for a fixed monthly bill, unlimited plans cover agent usage at the selected simultaneous capacity, starting at ₹9,999/month for 1 slot. either option has separate phone-number rental and carrier charges.

build your first voice agent

build your first voice agent