natural-sounding ai loan inquiry agent

natural-sounding ai loan inquiry agent

answer loan enquiries with clear explanations of loan options and application requirements

see what it's like to talk to a voice agent

see what it's like to talk to a voice agent

see what it's like to talk to a voice agent

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these are demo agents. they can't take real actions or give real support, so please don't share personal details.

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leave the everyday calls to your loan inquiry agent

leave the everyday calls to your loan inquiry agent

leave the everyday calls to your loan inquiry agent

build on what the borrower already knows to make the next step easier to understand

  • loan enquiries

    the loan inquiry agent asks what the borrower needs funding for and explains the relevant loan information supplied by the lender

  • application requirements

    walks through the documents needed for the loan being discussed using the lender's instructions to clarify anything the borrower is unsure about

  • questions for follow-up

    collects the specific questions a borrower wants to discuss with a loan officer along with their contact details for a follow-up conversation

set up your loan inquiry agent in three steps

set up your loan inquiry agent in three steps

set up your loan inquiry agent in three steps

start with a template or build from scratch around the conversations the agent needs to handle

  1. choose from 8 agent templates

    pick a template for the work you want the agent to handle, or build your own from scratch.

  2. configure the prompt and voice

    set the agent’s role in its system prompt and choose from 4 voices for its calls.

  3. deploy for web or phone

    connect your live agent to your website or phone number so customers can speak with it.

build agents that know what to ask and when to act

build agents that know what to ask and when to act

build agents that know what to ask and when to act

routine requests keep moving with the agent, while the team focuses on the calls that need them.

4 voices, up to 11 languages

choose the voice your customers hear from your agent and let them talk in a language they use every day.

0
voices
siya · ira · aisha · zoya
0
languages

customer context from the first hello

bring customer details from your systems into the call, so the agent gets to the real question without asking for the basics again.

ananya
home loan
enquiry on 2 october
voice agent

“hi ananya, thanks for your home loan enquiry. what can i help with?”

custom tools for the next step

build custom tools that connect to your systems, so the agent looks up records, creates tickets, or updates information during a call.

loan info
crm
callbacks
loan details found
enquiry saved
callback requested

one agent for web and phone calls

the agent you build for your site can answer a phone line, and your api can place a phone call with that same agent.

web call
loan questions?talk to our voice agentstart call
incoming calloutgoing call
voice agent00:24

a conversation history for every loan inquiry agent

a conversation history for every loan inquiry agent

a conversation history for every loan inquiry agent

look back at what the caller asked and how the agent responded before deciding what comes next

frequently asked questions

frequently asked questions

frequently asked questions

you must add the lender's document requirements to its instructions or supply them through variables. specify which requirements belong to each loan type so the agent has the information needed to answer the applicant's question.
the rumik playground lets you create the loan inquiry agent from a matching template where available or build it from scratch. its instructions define how it handles calls, so setup starts with the business information it needs and how it should respond. once the voice, languages, and any required tools are configured, test a conversation before deploying it.
yes, the same deployed agent can handle both. incoming calls reach it through a connected rented number or sip trunk, while outbound calls are started through rumik's api.
this requires a custom tool connected to the lender's application system. the lender must implement the necessary access and applicant-verification checks in that connection before returning a status for the agent to explain.
with silk mulberry 1.6, the loan inquiry agent can speak 11 languages: english, hindi, bengali, gujarati, kannada, malayalam, marathi, punjabi, tamil, telugu, and urdu. its voice settings let you choose which of these languages it should use, along with one of four voices: ira, aisha, siya, or zoya.
its response can be defined in the playground's system instruction field. for example, the instructions can tell it to acknowledge that it cannot confirm an answer and ask for contact details for follow-up. if that request needs to become a support ticket, a custom tool connected to the support system can create it during the call.
on pay as you go, the loan inquiry agent can handle up to 4 simultaneous calls when all account slots are available. each call occupies 1 slot for its duration, and those slots are shared with other agents and text-to-speech requests. unlimited plans offer 1, 2, 4, or 8. capacity above 8 slots is available through sales.
pay-as-you-go pricing is ₹1.99 per minute for mulberry agent calls and ₹2.99 per minute for muga. for a fixed monthly bill, unlimited plans cover agent usage at the selected simultaneous capacity, starting at ₹9,999/month for 1 slot. either option has separate phone-number rental and carrier charges.

build your first voice agent

build your first voice agent